Job Description:

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us. As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

The Analyst, Sales Compensation Delivery will support the Rogers for Business (R4B) channel. The Compensation Team is responsible for the execution and set-up of Commissions, Investigation of inquiries and Reporting of commissions. The successful candidate will leverage analytical skills, customer service and business acumen which will play an instrumental role in the delivery of accurate and timely compensation payments.

Responsibilities:

  • Resolving Sales Compensation inquiries within SLA with a high degree of professionalism
  • Facilitate regular commission reporting and ad-hoc information requests by running pre-programmed SQL scripts and creating new queries/reports as required
  • Assist with quality assurance to ensure commission accuracy and completeness
  • Identify new processes to reduce compensation inquiries and escalations
  • Participate in cross functional meetings with the ability to highlight and identify compensation issues while determining execution and operational impacts
  • Collaborate with internal teams on system fixes and ticket processes
  • Create/update process documentations on payment work flows
  • Provide financial analysis support to the Operations team as well as other teams within the Sales Compensation
  • Partner with Sales to understand issues and work with team to resolve and address

Qualifications:

  • Relevant work experience in a Compensation/Finance/Data Analysis/Customer Service role
  • Knowledge of SQL query, MS Access and MS Excel
  • Attention to detail and exacting quality standards required as it relates to accuracy of data
  • Excellent analytical, problem solving, planning, process and organizational skills are a must
  • Strong time management skills, with the ability to manage multiple tasks and objectives
  • Highly effective communication skills (oral and written), coupled with strong presentation skills
  • Ability to manage own workload and meet deadlines while responding to frequent demands of multiple customers
  • A motivated, self-starter capable of owning and driving assignments to completion
  • Ability to work on weekend and after-hours as required

Role Specific Competencies:

  • Strong communication and interpersonal skills, capable of dealing directly with Sales or leadership
  • Strategic understanding, Analytic, Results Oriented, Innovative, Problem Solving/Judgment, Information Seeking, Relationship building
  • Contribute to a positive team environment with teamwork and open communication
     
Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON 
Travel Requirements: None
Posting Category/Function:Human Resources & Analyst
Requisition ID: 217514
 
Together, we'll make more possible, and these six shared values guide and define our work:
 
  1. Our people are at the heart of our success
  2. Our customers come first. They inspire everything we do
  3. We do what’s right, each and every day
  4. We believe in the power of new ideas
  5. We work as one team, with one vision
  6. We give back to our communities and protect our environment
 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

 
Posting Notes:  Corporate 


Job Segment: Compensation, Database, SQL, QA, Sales, Human Resources, Technology, Quality

Rogers Communications

Toronto, ON, Canada


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