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Job Description:

Business Analyst

Business Transformation Office
Application deadline: March 3, 2021

Job Number: J0221-0927
Status: Temporary
Open Positions: 1
Hours/Week: 35
Salary: $5,269.29 - $6,129.40/Month

Job Summary

The University of the Fraser Valley (UFV) has committed to a multi-year project to upgrade our Enterprise Resources Planning (ERP) system, Banner by Ellucian (the Banner 9 Project). The Banner 9 Upgrade will provide UFV with the most modern Student Information System (SIS), Finance System, and Human Resources (HR)/Payroll System, and will modernize and align essential business functions with institutional strategic planning.

The Banner 9 Project will be assisted and supported by IT Services and Business Transformation Office (BTO) staff. The Business Analyst will be considered critical team members in the successful rollout of Banner 9.

They will be highly analytical, curious, and able to think critically and solve challenging problems. They will be independently motivated and be interested in leading their unit’s project progress, be excellent team members, and be willing and able to contribute positively to the upgrade effort. Embracing change, critically analyzing the status quo, and the ability to articulate and justify their methods and reasons will be critical success factors for the functional analysts.

Duties and Responsibilities

The Business Analyst conducts and documents comprehensive business process assessments related to the use and function of the University’s information systems, assists in the collection of business requirements and acts as a liaison between ITS, BTO, Banner 9 Project Team and other departments as required. The Business Analyst’s key responsibilities include:


  • Work with BTO, CIO, ITS Leadership, UFV Administration and Faculty Administrators, and users within stakeholder area to review and effectively document business processes and workflows for the Banner 9 upgrade project.
  • Identify pain points, process inefficiency and prepare recommendations for remedy.
  • Assist with establishing enterprise-wide requirements definition and methodologies associated with business process management strategies.
  • Identify opportunities to reduce customizations in and Identify the need for new customizations, develop basic business plans and decision documents to support these requests.

  • Facilitation

  • Work with third party consultants and the internal project team to lead the functional implementation in their area.
  • Effectively document current and desired business processes.
  • Review, consolidate and standardize existing, internal documentation with information collected to facilitate assessment of current and required University business and technical processes.
  • Facilitate interpretation of business rules and requirements for technical systems. Business Analyst
  • Act as change agent for their functional unit, disseminating the benefits of the business transformation and feedback from stakeholders about the ERP implementation and process changes.
  • Analysis

  • Provide analysis of the University’s strategic business needs based on current, required and projected business and technical processes and workflows
  • Critically evaluate information gathered from multiple sources, interpret stakeholder input and reconcile conflicts
  • Identify and describe what the system, process, or products/services must be capable of in order to meet prioritized functional requirements.
  • Participate in testing scenario development and execution working in participation with ITS and Administration and Academic user acceptance testers.

  • Reporting & Gap Analysis

  • Analyze current departmental processes and provide recommendations on how existing processes will be operationalized in Banner 9, while identifying opportunities for the adoption of new functionality and related process changes.
  • Prepare, prioritize and deliver relevant reports for functional areas and business units across the University.
  • Conduct fit-gap analysis prior to and during system implementation in order to adapt current processes, assess requirements, and identify business practices that may or may not be covered in the system implementation process.
  • Document required business process workflows and identify business processes that are potentially non-essential.
  • Provide supporting business impact assessments related to prioritized business requirements. Provide recommended implementation strategies and change management plans.
  • Identify areas where changes are needed in business operations to maximize efficiency and strategic alignment.

  • Qualifications

  • University Degree in Business, Computer Science, or a related field
  • Courses completed in Business Analysis, Process Design, and Project Management an asset Lean, Six Sigma certification an asset
  • PMP or PMI-BPA certification an asset.
  • A minimum of five (5) years of business/systems analysis experience or equivalent, preference for experience in ERP modules for human resources and familiarity with integration into financial and student processes.
  • Demonstrated experience in reviewing, analyzing, documenting, testing business processes and their application in Banner (or similar ERP system) including applying these capabilities to the analysis of business functionality, integrations, user interaction, testing, data, reporting and user profiles.
  • Excellent understanding of software fundamentals, tools and best practices, preferably solutions commonly used in higher education
  • Demonstrated experience documenting business and system requirements including business process, workflow modeling
  • Strong communication and presentation skills and ability to communicate technical and business analytics in user friendly terminology
  • Excellent organizational, writing and editorial skills, attention to detail, accuracy, clarity and quality Demonstrated ability to work independently with diverse business functional and technical staff, at various levels, individually and in groups, to investigate, document and help assess institutional business processes
  • Experience with change management or familiarity with standard change management processes

  • About UFV

    The University of the Fraser Valley is located on the unceded (ancestral) territory of the Halq'eméylem-speaking peoples. We express our gratitude and respect for the honour of living and working in S’olh Temexw (Our World; Our Land). In all that we do, UFV strives to support and honour the Stó:lo peoples goals of self- determination and well-being on these lands. A commitment to Indigenization and Reconciliation is core to our institutional Vision and our Education Plan. This commitment includes the goal of centring Indigenous ways of knowing throughout our organization, recognizing our responsibilities to community, and a multi-year plan to increase the number of Indigenous faculty, staff, and administrators working at UFV.

    UFV has four campus locations within the beautiful Fraser Valley in British Columbia. Recognized as one of BC's top employers, UFV offers a combination of career and lifestyle benefits. Join a team of 1,400 passionate professionals who value integrity, inclusivity and excellence. At UFV, you will serve a vibrant community, and shape the future of 15,000 students.

    All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. In an effort to be both environmentally and fiscally responsible, UFV will contact only candidates receiving an interview. We thank all applicants for considering UFV for employment. Shortlisted applicants may be required to undergo a criminal record check and/ or a verification of their education credentials.

    UFV is committed to the principle of equity in employment.

    University of the Fraser Valley

    Abbotsford, BC, Canada

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