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Job Description:

About the Position

Customer Loyalty Representative

Location: Halifax, Nova Scotia

Start Date – January 4th, 2021 to July 4th, 2021 (Six-month term position)

Our Company

One of the UK’s top three car insurers, Admiral provides car insurance, home insurance, loans, and various other products to over 6 Million customers in the United Kingdom.

We’re a passionate, profitable and well-established company with operations in eight countries.

We employ over 10,000 people globally, who are at the heart of what we do.

Admiral's Halifax office opened in 2007. We employ over 400 staff who support our customers in the United Kingdom with home and motor insurance policies.

We have been recognized as one of Canada’s Great Places to Work every year since 2010 and we’ve also been named one Nova Scotia’s and Atlantic Canada’s Top Employers annually since 2015.

Job Description

We are currently inviting applications for a six-month term position in our Customer Loyalty Department.

We are dedicated to ensuring our customers always receive 10/10 service. You’ll take inbound calls from existing policyholders looking to discuss their motor renewal quote and use your customer service talents to win their business again.

You’ll need to be an all-round excellent communicator and a great negotiator. Your friendly, helpful, understanding approach combined with strong compliant product knowledge is what will make all the difference to our customers.

Don't worry, you don't need a background in car insurance to be successful. Your six-month term offers the opportunity to learn sought-after skills in an industry with huge potential.

Our Culture

Our philosophy is simple yet effective: “people who like what they do, do it better!”

We are proud of our diverse working culture – it’s what makes us Admiral! If you’re looking for a workplace where you can just be yourself, you’re in the right place!

Qualifications

Other things to know

  • We promote an inclusive and accessible workplace, where all employees feel valued, respected and supported.
  • We want you to have an element of freedom to define a working lifestyle. Post training, we will endeavour to accommodate flexible remote-working wherever possible.
  • If needed, a laptop computer can be provided for remote working.
  • In anticipation of potential remote working, a stable internet connection, with download speeds of at least 30mbps, and ping speed of less than 20ms is required.
  • We provide additional salary adjustment in lieu of a comprehensive benefits package for the six-month term.
  • Work term completion bonus of up to $3000.
  • 40-hour work week with no shifts past 4pm and weekends shared on rotation.
  • Eligible for staff discounts in the HRM via the Admiral app.
  • You will receive 10 paid days off - four paid stat holidays and six paid vacation days you can use after your first two months of employment.
  •  Visit https://joinadmiral.ca to learn more about what makes Admiral a great place to work!
  • Nova Scotia Community College

    Halifax, NS, Canada


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