Job Description:

Help us boldly shape retail in Canada 

Canadian Tire Corporation’s (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best talent to help us evolve and drive change across the business – and boldly help shape Canada’s retail industry. As we strive to be at the forefront of a complex and vastly changing retail industry, it is an exciting time to join the Canadian Tire family of companies. 

What you’ll do 

  • Design and develop API’s and Applications using languages like Java, Spring Boot, .NET or C#. 

  • Provide hands on application support for our DevOps - Delivery environment (on-prem and in Cloud). Support would include tasks like maintaining data and process integrity, configurations, user administration, reporting and optimization. 

  • Perform root cause analysis and resolution of incidents reported by the monitoring systems and end users. 

  • Analyze data inaccuracies and work with IT team members and business stakeholders to correct the data. 

  • Collaborate with IT units and business stakeholders to fully understand the business processes and requirements of the applications. 

  • Work with business stakeholders to determine business process improvements and optimization of the DevOps environment to improve value add to the organization. 

  • Maintain documentation and provide knowledge transfer for other system support analysts. 

  • Prepare and facilitate training sessions where required. 

  • Evaluate gaps in process and operational support documentation and implement plan to address the missing information. 

  • Understand and adhere to all compliance requirements (audit controls) for our applications. Participate in evidence collection and review for ITGC`s that pertain to application support. This process involves understanding applicable compliance aspects from the corporate information security policy as well as ITIL and COBIT frameworks. 

  • Provide application expertise to assist with identifying business and technical requirements for project activities. Identify and raise risks as they relate to the application or business processes around the application. 

  • Identify and communicate support requirements and lead the transition of support activities from project to production. 

  • Demonstrate a strong understanding of retail applications and business processes related to Point of Sale and Payment Channels. Ability to communicate with business stakeholders in business terms at all levels of the organization. 

  • Act as incident and problem coordinator as a back-up, where required. 

  • Facilitate regular meetings and working sessions with IT team members and different business units to address ongoing issues that require further understanding or analysis. 

  • Participate in an on-call rotation to provide afterhours support for our key business applications 


Who you are 


  • Possesses an entrepreneurial spirit, a bias for action, and a desire to work with key stakeholders to drive innovation in the retail environment and in-store e-commerce; 

  • Is direct and truthful, and builds trust and credibility with co-workers, vendors, and customers by consistently adhering to the organization’s business principles and values; 

  • Demonstrates a desire to help and is proactive, responsive, and focused on discovering, anticipating, and exceeding the customer’s needs; 

  • Is committed to results by taking personal responsibility for achieving mutually agreed upon individual/team objectives, and working collaboratively and cooperatively with others to achieve shared goals and objectives; 

  • Considers the wider team, function, banner or the organization and takes action or makes decisions which support the success of those groups; 

  • Recovers quickly after change, disruptions, or mistakes and can remain productive and focused; 

  • Is adaptable and can apply lessons learned in one situation to another situation. 

  • If you’re curious, ready to take on new challenges and open to doing things differently to help us evolve rapidly, then FGL Sports is definitely the place to be. 

What you bring 

  • Minimum of 5-7 years in a large software Release, QA, Continuous Integration, or DevOps environment and 7-10 year in an IT environment. 

  • Strong knowledge of retail based applications and business processes. 

  • Strong understanding of programming languages in DevOps and Continuous Integration environments on-Prem and in Azure Cloud (Java, Spring Boot, .NET, C#, C++, Android Platform Development, Python). 

  • Strong understanding of Azure Cloud, Kubernetes, Docker, Red Hat Enterprise Linux (RHEL), and Windows Server, monitoring tools like IBM Tivoli, IBM DASH, Sumologic, Grafana, Sensu. 

  • Knowledge in some or all the following areas: Windows Server, Linux, MQ, RabbitMQ, Tomcat / Apache, IBM iSeries AS400 is desired. 

  • Working knowledge of GIT, Artifactory, JIRA, Ansible, Bamboo, Rundeck, Terraform, Visual Studio, CodedUI, JMeter , SSIS, IntelliJ, Maven, Oracle, InfluxDB MySQL, MariaDB is desired. 

  • Good understanding of hardware and networking components. 

  • University degree with a CS, Engineering or other Technical focus is considered an asset. 

About Canadian Tire Corporation 

Canadian Tire and its family of companies are boldly shaping retail in Canada and we continue to deliver a positive experience for our customers. As one of the most trusted brands in Canada, our employees take pride in the work we do across the country. It’s more than the iconic triangle that keeps our employees around. From benefits and perks, to learning and development opportunities, to our commitment to Jumpstart – these are some of the many reasons why Canadian Tire Corporation is one of Canada’s Best Managed Companies

To learn more about this team and the Canadian Tire family of companies follow us on LinkedIn


  Information Technology

Job Posting

 : Jan 29, 2021, 9:13:33 PM

Canadian Tire Corporation

Toronto, ON, Canada

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