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Job Description:

Why Join Our Team

  • Empower the residents we support to work towards their self-identified goals and interests.
  • Build your leadership capabilities through supervising and mentoring a team of diverse individuals in support of building their professional capacities.
  • In-house collaborative training opportunities and supervisory coaching sessions to build knowledge, skills and tools relevant to your role as a leader.
  • Managerial position includes: 4 weeks’ vacation, robust benefits, employee assistance program and other work related benefits.
  • In Your Role You Will

  • Lead a multicultural team by encouraging and fostering continuous staff development along with identifying staffs’ skills and talents.
  • Offer ongoing mentorship and support to the teams in the areas of nurturing staff conflict resolutions, thus maintaining a healthy work environment at all times.
  • Work alongside a multidisciplinary team of leaders identifying trainings, supports and resources to improve quality of services.
  • Oversee all areas of facility management and ensure the implementation of leading practices and safety protocols.
  • Maintain standards of practice for the house in alignment with harm reduction, trauma-informed, person-centered, and recovery-oriented practice through modelling and coaching.
  • Debrief and follow-up critical incidents and/or crisis situations in conjunction with staff and others, as required, to provide support, ensure proper protocol was followed, and minimize future incidents.
  • Support teams in their roles; observing performance, recognizing successes, providing constructive feedback, and maintaining appropriate documentation.
  • Engage with community stakeholders to represent, discuss and/or establish collaborations, partnerships, and other services with a view to improve services to residents.
  • Manage program operational cycle and plan service delivery to achieve program goals and outcomes.
  • Recruit, support and supervise team members in collaboration with e4c’s HR department and Site Wellness Manager.
  • Partner with AHS clinical team to ensure successful transition of residents.
  • Coordinate and oversee program data through the management of resident information and documentation, preparation of summary reports, and communication and consultation with stakeholders and relevant parties.
  • Maintain accurate and current financial records that adhere to agency financial practices.
  • Prepare required reports and annual budget projections for effective and efficient program planning and ongoing review.
  • Develop, document, and implement risk management practices across all shifts that align with program values and contract requirements.
  • Maintain accreditation, licensing, evaluation, and accommodation standards.
  • Education and Certifications

  • Diploma in the area of human services, education and/or administration. Equivalencies will be considered.
  • Police Check with Vulnerable Sector Check.
  • Standard First Aid and CPR.
  • Certifications (or willingness to obtain): Medication Administration, Suicide Intervention, Food Safety.
  • Valid Class 5 Driver’s License, Proof of Vehicle Insurance, Registration and 3 year Drivers’ Abstract.
  • Participation in AHS Personal Protective Equipment and You E-Learning Course must be completed prior to employment.
  • Experience

  • 5+ years’ relevant supervisory experience with exceptional leadership skills.
  • Proven ability to foster a team environment and provide reflective supervision to team members.
  • Personal lived experience of addictions, mental illness, racism, discrimination, poverty is an asset.
  • Experience working in collaborative partnerships.
  • Experience and ability to lead/train staff in harm reduction, person-centered, trauma-informed, natural law, strength based, collaborative, and/or solution focused practice.
  • E4C

    Edmonton, AB, Canada


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