Summary

A dynamic, personable, accomplished Senior Administrative / Executive Assistant & Operational Professional offering over 15 years of experience in providing comprehensive support for CEO, Director, C-level executives, senior management, and business stakeholders maintaining effective corporate operations. Extremely accurate and organized with the ability to perform office management, staff training, meeting planning, budgeting, and data management, while creating a warm, welcoming environment for clients. Dedicated to relieving executives of managing their busy schedules by organizing their calendars, liaising with clients, preparing documentation and planning meetings and event. Proven team player with the ability to work with people at all levels of a corporation.

Experience

Administrative Assistant February 2020 - May 2020

APEGA Edmonton, AB

• Provided senior administrative support to 2 Directors, 1 Senior Advisor, and 1 Regulatory Program Manager to ensure departmental processes, projects, and communication are consistent and completed in a timely manner.

• Maintained client communication by answering incoming/outgoing calls, organized and managed the Directors MS Outlook calendar, strategically coordinating meetings, event schedules, and appointments.

• Involved in board and committee meetings, including organizing participant schedules, room bookings, set-up and take-down, prepared / agenda package compilation and mail out, meeting minutes, follow-up on action items, meeting location logistics, and set up teleconference, videoconference calls using MS Teams, SharePoint, and WebEx.

• Assisted in drafting, editing reports for the Director, Regulatory Affairs through MS Teams.


Partner Assistant May 2019 - November 2019

PwC Edmonton, AB

• Managed 3 PwC Edmonton office Partners, Canadian Tax, US Tax, and Assurance complex travel arrangements, multi-calendar management, coordinated executive communications including taking calls, responding to emails, and interfacing with clients using Google platform (including Drive, Docs, Sheets, Slides, and Mail) LotusNotes, OneNote, and MS Office.

• Involved in processing and submitting expense claims using Concur, updated iPower client database, handled purchase invoices using Baseware.

• Performed office administrative duties opening and distributing mail, sending, and receiving courier packages, ordering office supplies, managing meeting rooms, catering, prepared agendas, created and maintained spreadsheets, faxing, copying, scanning, printing, and electronic filing.

• Stored, managed, and track electronic documents into DMS for tax preparation and other client related information.

• Assisted the PwC Proposal Manager to create proposal (RFP) bid by working very closely with a 3rd party Graphic designer to deliver high quality document.


Administrative Assistant November 2018 - May 2019

Government of Alberta (GoA) Edmonton, AB

• Oversaw the timely completion of all administrative matters, including complex calendar management, record management, spreadsheet creation, coordination of meetings, attended meetings, and took minutes, catering, faxing, scanning, and ordering office supplies, as well as the management of special projects and expedition of all executive priorities for government agencies in diverse departments, including education, and healthcare.

• Assisted with Alberta Education support Service Help Desk on duplicated student records and utilizing the Government of Alberta SharePoint database in reconciling and updating student records.

• Assisted with Records Management as a Records coordinator in updating various SharePoint libraries by uploading documents and updating document properties for retention, document control, archiving, disposition, and retrieval from prepared box inventories to archived physical records and maintained confidentiality of the documents. 


Executive Assistant July 2017 - July 2018

College of Alberta School Superintendents (CASS) Edmonton, AB

• Provided high-level administrative support to the Executive director, Board of Directors and members managed complex and frequently changing travel arrangements, coordinated pre-planning of trips and calendar management, event management, guest registration, F&B registration, records management, client communication via email/phone, ordering office supplies etc.

• Conducted research to prepare, gather and proof briefing materials, agendas, decks and taking meeting minutes and for all executive-level meetings.

• Directed staff work on behalf of the Executive Director, including the publication of digital marketing content, report production, survey development, and data analysis.

• Provided direct administrative support in filing, faxing, scanning, reception relief, and other administrative duties as required.


Office Manager / Executive Assistant May 2016 - June 2017

ParioPlan Inc. Edmonton, AB

• Delivered expert administrative support to firm executives and 8 professional employees and optimized all administrative operations, including budgeting, scheduling, data analysis, vendor management, and inventory management.

• Supported staff training and onboarding to ensure smooth transitions; greeted clients in a welcoming and professional manner, drafted meeting agendas and ensured appropriate follow-up between all parties and coordinated travel arrangements for all staff.

• Introduced new record and budget management procedures, ensuring the timely and accurate analysis of sensitive and fiduciary information.

• Coordinated and managed trade show progress, logistics, and budget.


Administrative Assistant III September 2015 - November 2015

Enbridge Edmonton, AB

Supported all administrative needs of nearly 40 employees, including 1 Director and 1 Senior Manager. Managed administrative data and complex calendars for senior staff; coordinated regular meetings and workshops for executives. Supported senior manager on special projects, new hire on-boarding initiatives, and IT enhancements.


Office Administrative Assistant July 2011 - February 2015

Suncor Edmonton, AB

Provided strategic administrative support, coordination, organization, and information management to over 35 employees, including 1 General Manager, 1 Director, and 4 Managers. Oversaw facility maintenance and operations, including administrative functions and technical repairs. Organized and managed the Health and Safety Committee Meetings including taking minutes.


Senior Administrative Assistant June 2001 - June 2011

Energy Resources Conservation Board (ERCB) Edmonton, AB

Delivered senior administrative services to board member, including the timely and detailed preparation of hearing materials and maintenance of a sophisticated, complex calendar, and filing system. Provided special support and made unique accommodations for the executive, who had a disability. 

Education

High School - Administration 

Strathcona Composite High School September 1976 - June 1979

A driven senior administrative and operations professional with 15+ years of experience ensuring the productivity of complex executive offices and highly sensitive, confidential matters. Demonstrated success in the efficient management of office technology, record and budget management, billing, procurement, vendor oversight, contract negotiations, and overseeing travel and event logistics. Analytical professional accomplished in creating and sustaining administrative functionality in both small and large offices, in compliance with relevant policies and procedures.

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